A detailed account of how to navigate Canada's health care system—especially in relation to medication safety—this is a firsthand description of the inner workings of the nation's doctor's offices, pharmacies, hospitals, and more. This definitive resource outlines the current situation; identifies key safety and efficacy issues; proposes a means for helping patients each step of the way; and offers information on programs, tools, and techniques available to them.
Rhonda Church, MD, has worked as a family physician for almost 20 years. She is a past president of Doctors of Nova Scotia, the professional organization that represents the province’s physicians; a past board member of the Canadian Medical Association; and a member of the Canadian Medical Associations Committee on Health Care and Promotion. She lives in Bridgewater, Nova Scotia. Neil MacKinnon PhD, is a pharmacist, an associate director of research, and an associate professor at Dalhousie University. He has published more than 150 papers and given more than 130 presentations at health care and scientific meetings on the safety and effectiveness of the medication-use system. He lives in Halifax, Nova Scotia.
"How to reduce chances of an adverse drug reaction, what to do in the event this happens, how your local pharmacist can be a source of valuable information and how to successfully manage medication side-effects." “Hamilton Spectator
"I would recommend this book to pharmacists, as it provides a general overview of potential vulnerabilities in the Canadian health care system, along with practical ideas to help patients use the system. It is also a book that can be recommended to patients and other health care providers to increase their understanding of the pitfalls in how the health care system works." “Canadian Pharmacists Journal (March/April 2011)
"An ultimate healthcare guidebook...A must read for patients and their caregivers." “Pharmacy Practice
"The Canadian Patient Safety Institute is pleased to endorse Take as Directed. This is a valuable tool to help Canadians navigate the healthcare system safely." “Hugh MacLeod, CEO, Canadian Patient Safety Institute
"An essential primer for all Canadians for navigating the health care system." “
Robin Osborn, vice president and director, international health policy, The Commonwealth Fund, New York
"An invaluable new resource to help Canadians navigate the health care system, especially in relation to medication safety." “Canadian Family Physician Magazine
"While ordinary Canadians will glean some insight into how to more effectively navigate the system, this book would be best read by physicians and other health care professionals. It should also be included in medical and pharmacy school curricula, for it illustrates that the healing of our fractured health care system must come from within." “Canadian Medical Association Journal (CMAJ)
"Church and MacKinnon provide useful guidance for navigating the complexities of Canadian healthcare and guarding against unintentional harm. They weave together patient stories, sound advice and useful information, suggesting useful strategies for patients seeking care for themselves and their families." “G. Ross Baker, professor of health policy, management and evaluation, University of Toronto