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Business & Economics Leadership

Design Thinking at Work

How Innovative Organizations are Embracing Design

by (author) David Dunne

Publisher
University of Toronto Press
Initial publish date
Nov 2018
Category
Leadership, General, Management, Decision-Making & Problem Solving
  • Hardback

    ISBN
    9781487501709
    Publish Date
    Nov 2018
    List Price
    $36.95
  • eBook

    ISBN
    9781487513795
    Publish Date
    Nov 2018
    List Price
    $32.95
  • Paperback / softback

    ISBN
    9781487548780
    Publish Date
    Oct 2021
    List Price
    $31.95

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Where to buy it

Out of print

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Description

The result of extensive international research with multinationals, governments, and non-profits, Design Thinking at Work explores the challenges that organizations face when developing creative strategies to innovate and solve problems. Now available for the first time in paper, Design Thinking at Work explores how many organizations have embraced "design thinking" as a fresh approach to fundamental problems, and how it may be applied in practice.

 

Design thinkers constantly run headlong into challenges in bureaucratic and hostile cultures. Through compelling examples and stories from the field, Dunne explains the challenges they face, how the best organizations, including Procter & Gamble and the Australian Tax Office, are dealing with these challenges, and what lessons can be distilled from their experiences. Essential reading for anyone interested in how design works in the real world, Design Thinking at Work challenges many of the wild claims that have been made for design thinking, while offering a way forward.

About the author

David Dunne is Professor and Director of MBA Programs at the Peter B. Gustavson School of Business, University of Victoria.

David Dunne's profile page

Editorial Reviews

"David Dunne…draws on years of research into how the theory [of design thinking] has been applied in organizations to explain the challenges, barriers, and potential pitfalls of design thinking, and to offer lessons for achieving success."

IEDP