Browse Books in Service Industries

Connect, Care, Change
A Road Map For Authentic Leadership

First In Snow
Inside The World Of Snowfighting

The Science of Service
The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd

Ticket Masters
The Rise of the Concert Industry and How the Public Got Scalped

Making Fast Food
From the Frying Pan into the Fryer

Social Regulation in Markets for Consumer Goods and Services
