The Science of Service

The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd

by (author) Mark Colgate

Strategic Communication in Canada

Planning Effective PR Campaigns

by (author) Bernard Gauthier

The Money Formula

Dodgy Finance, Pseudo Science, and How Mathematicians Took Over the Markets

by (author) Paul Wilmott & David Orrell
read by Gavin Osborn

Costly Fix

Power, Politics, and Nature in the Tar Sands

by (author) Ian Urquhart

The Revenge of Analog

Real Things and Why They Matter

by (author) David Sax

Growing Community Forests

Practice, Research, and Advocacy in Canada

edited by Ryan Bullock, Gayle Broad, Lynn Palmer & M.A. (Peggy) Smith

Malled

Deciphering Shopping in Canada

by (author) Kit Dobson

Slave to Fashion

by (author) Safia Minney

Media Whore

A Shockingly Simple Guide to Becoming Your Own Kickass Publicist

by (author) Daniel Shehori & Steven Shehori

Tug of War

Surveillance Capitalism, Military Contracting, and the Rise of the Security State

by (author) Jocelyn Wills

People, Power, Progress

The Story of John Hart Dam and the Campbell River Power Projects

by (author) Stoffman Daniel

Canada's Coca-Cola

Refreshing the Nation for 120 Years

by (author) Douglas Hunter

Looking For Bootstraps

Economic Development in the Maritimes

by (author) Donald Savoie

Doctors in Denial

Why Big Pharma and the Canadian medical profession are too close for comfort

by (author) Joel Lexchin
foreword by Brian Goldman

Making Monte Carlo

A History of Speculation and Spectacle

by (author) Mark Braude

Arctic Tourism Experiences

Production, Consumption and Sustainability

by (author) Young-Sook Lee
edited by David B. Weaver & Nina K. Prebensen

Reengineering Retail

The Future of Selling In A Post-Digital World

by (author) Doug Stephens

This I Know

Marketing Lessons from Under the Influence

by (author) Terry O'Reilly

Access to Medicines as a Human Right

Implications for Pharmaceutical Industry Responsibility

by (author) Lisa Forman & Jillian Clare Kohler

Practical Tourism Research

by (author) Stephen L.J. Smith

Dysfunction

Canada after Keystone XL

by (author) Dennis McConaghy

Working in the Woods

A History of Logging on the West Coast

by (author) Ken Drushka

Spaceports Around the World, A Global Growth Industry

by (author) Erik Seedhouse

The News We Deserve

The Transformation of Canada's Media Landscape

by (author) Marc Edge
foreword by Vincent Mosco