Gary Ford is a graduate of the University of Waterloo with a degree in psychology. He has held a series of executive positions in retail banking with Canada Trust and most recently as vice president of sales and marketing for First Canadian Title.Ford is president of Life Is Sales Inc., a company focused on sales, management, and service training for the financial services industry. He is the co-author of The Canadian Guide to Protecting Yourself from Identity Theft and Other Fraud Life Is Sales.